/AIF/IFMON - "No Alert Active" grey bulb on

Hi,

I am trying to configure AIF alert notification/email when there is an application error in an inbound web service interface message processing.

I did the following configuration...

1. In "ALRTCATDEF" I created a  Z-alert category copying AIF Alert category.
2. Under "Define Namespace-Specific Features" configuration
   1. Defined a recipient for respective namespace.
   2. Configured both alert and recipient as default recipient in "Configure Alerts" under namespace specific features configuration.
3. Under "Assign Recipients" in AIF System Configuration I assigned my user name to the recipient.

With this configuration I am able to see the interface errors in AIF interface monitor /AIF/IFMON.

However for some reason it is showing "No Alert Active" grey bulb on.

I also activated "Mail for Every Single Error". But the system is not generating any email when there is an error. I checked in SOST and see no emails waiting to be sent.

Am I missing any steps in this whole configuration to generate emails? In addition to above configuration is there some report that I need to scheduled as a job to trigger the emails?

Thank you for taking time to read and respond. Your insights on this will be greatly appreciated.

Regards,

BRV